FAQ
Here you will find answers to a frequently asked question about our hotel.
Do you have any questions?
Frequently asked questions
What are your check-in and check-out times?
Check-in is available from 4:00 PM, and check-out should be completed by 11:00 AM. Early check-in or late check-out can be arranged depending on availability.
Do you offer an airport shuttle service?
Yes, we offer an airport shuttle service for our guests. Please contact us in advance to book this service.
Is free parking available on-site?
Yes, we provide complimentary parking for our guests. The parking spaces are located directly at the building and are easily accessible.
Is Wi-Fi available in the apartments?
Yes, we offer free Wi-Fi in all our apartments.
Are pets allowed in the apartments?
Yes, pets are welcome. Please inform us in advance if you are traveling with a pet so that we can make the necessary arrangements.
Do you offer breakfast?
We do not offer breakfast, but there is a bakery just 50 meters from our property where you can enjoy fresh pastries and coffee daily.
How far is the city center of Vienna?
The city center of Vienna is about 25 minutes away and can be easily reached by train. The nearest train station is just four stops away.
How can I cancel or modify a booking?
Please contact us directly if you wish to cancel or modify your booking. The cancellation policy is available in your booking confirmation.
Do you offer additional cleaning services during the stay?
Yes, additional cleaning services are available upon request. Please let us know in advance if you would like to arrange this service.
Is there a minimum stay requirement?
Our minimum stay varies depending on the season and availability. Please check the booking terms or contact us for more information.
Are there any special house rules?
Yes, please observe the following rules during your stay: Smoking is prohibited. Parties and events are not allowed. Quiet hours are from 10:00 PM to 8:00 AM; please keep noise to a minimum during this time.